WhatsApp automation involves the establishment of automated processes and workflows designed to optimize messaging, responses, and various tasks. This strategic approach enables the seamless execution of routine activities through predetermined mechanisms, reducing manual intervention and enhancing overall efficiency.

To access WhatsApp automation, a nominal fee is necessary. The utilization of automation is exclusive to the official WhatsApp Business API, with platforms like TxxT requiring a modest usage fee. In return, these services furnish you with a robust platform and dedicated customer support to ensure a seamless experience.

In WhatsApp automation, conversational flows refer to predefined paths or sequences of messages that skillfully navigate a conversation with a customer. Meticulously crafted to provide a seamless and personalized messaging experience, these flows guide users through a series of automated interactions based on their responses.

WhatsApp automation finds application in diverse use cases, such as:
Customer Support: Streamlining responses to frequently asked questions and delivering instant support through automated messages.
Appointment Scheduling: Facilitating customers to book appointments or receive timely reminders via automated messages.
Order Updates: Dispatching automated notifications to provide real-time updates on order status and delivery progress.
Surveys and Feedback: Automating the process of collecting valuable customer feedback and conducting surveys efficiently through WhatsApp.

Before delving into WhatsApp automation, it's imperative to apply for a WhatsApp Business Platform. To initiate this process, reach out to the TxxT team by connecting with them at connect@txxt.in. They will guide you through the application procedure and provide necessary assistance in getting started.