Shared Team Inbox
Unify Your Team and Customers with Txxt
A WhatsApp shared inbox is a collaborative team inbox that lets your entire team respond to customer messages from a single dashboard.
Trusted by the fastest growing brands in rapidly growing economics
Udyan Tea
Trav Clan
Harnessing WhatsApp's Event Workflows
Revolutionize Engagement: Event-Driven Workflows on WhatsApp Business
Integrate sophisticated event-based workflows seamlessly into your WhatsApp Business strategy to not only elevate but revolutionize personalized experiences for your audience. By strategically leveraging this innovative approach, your business can establish a dynamic connection with users, delivering tailored content and interactions based on specific events and triggers.
Conversational Flows
Smart Conversational Flows at Work
Conversational Brilliance: Unlocking Potential Across Varied Processes
Simplify customer interactions and enhance user experiences by effortlessly designing conversational flows that seamlessly navigate individuals through diverse processes. This innovative approach serves as a user-friendly guide, ensuring a smooth journey for tasks such as appointment booking, lead generation, new student registration, document collection, and beyond.
Unlock Potential
Predefined Templates for Seamless Operations
Start Smart: Predefined Templates Covering All Business Requirements
Elevate your business efficiency with our comprehensive suite of predefined, customizable templates designed to cater to all your organizational requirements. These meticulously crafted templates serve as a versatile toolkit, eliminating the need to initiate projects from the ground up.
Comprehensive WhatsApp Solutions Tailored for All Industries
Frequently Asked Questions
Your Queries, Our Answers
What is a WhatsApp Shared Inbox ?

WhatsApp Business installed on your phone, all your WhatsApp messages come to your phone. You can share your WhatsApp Business account with a team mate by using WhatsApp Web, but this only allows sharing with a single device.

Does my business need a WhatsApp Shared Inbox?

If your business receives and responds to customer messages over WhatsApp, you definitely need to be using WhatsApp Shared Inbox software to manage those conversations. It allows your team to respond to messages from any device and ensures conversations aren’t lost if a phone is lost.

What are the benefits of a WhatsApp Shared Inbox?

With a WhatsApp Shared Inbox, you'll be able to:

  • Add private notes to a conversation, only visible to other members of your team
  • Assign conversations to specific team mates
  • Prepare and share canned responses, so your customers see a consistent voice
  • Categorize conversations with labels
  • See consolidated customer communication history, across all communication channels
  • Analyze and detect trends using reporting data, and use it to make smart decisions